Shipping Policy

Exchange/Return Policy

Cancellation Policy

Privacy Policy

Security Policy

Shipping Policy

Domestic Shipping (India)

  • Processing Time: Orders are processed within 1–2 business days.

  • Delivery Time: Standard delivery takes 5–7 business days, depending on location.

  • Express Delivery:Express delivery takes 1–3 business days.depending on location.

  • Shipping Charges:

    • Free shipping on all Standard Deliveries.

    • Shipping Charge of 350 INR /Outfit on Express Deliveries

  • COD Availability: Available at serviceable pin codes only.

  • Tracking: Tracking details are shared once your order is dispatched.


 International Shipping (Outside India)


  We ship worldwide using premium international courier partners.

  • Processing Time: Orders are processed within 1–2 business days.

  • Delivery Time: 7–15 business days, depending on destination & customs.

  • Shipping Charges: Calculated at checkout based on location and order weight.

  • Customs & Duties:  Orders are shipped on a Duties & Taxes Paid (DTP) basis. This means applicable import duties, customs charges and taxes are included in the shipping arrangement, helping ensure a smoother delivery experience with no unexpected charges upon arrival.

    The amount paid at checkout is generally the final amount payable for your order.

    In rare circumstances, local authorities may impose additional fees, documentation requirements or destination-specific charges beyond our control. If such charges arise, our team will assist in coordinating with the courier and customer.

  • International Orders exceeding 10 KG may require additional shipping charges based on destination and volumetric weight. Our team will contact you before dispatch if any additional freight is applicable.

  • Tracking: Tracking details are shared once your order is dispatched.

  • COD Availability: No COD facilty available for International orders (Only Prepaid)

General Terms

  • Please ensure correct address and contact details at checkout. We are not responsible for delays or failed deliveries due to incorrect information.

  • If a package is returned due to non-acceptance or incorrect details, reshipping charges will apply.

  • Delivery times may vary due to courier delays, holidays, or other unforeseen circumstances.

Contact Us

For shipping-related queries:
📧 contact@uniqstree.com
📞 +91-8595220085

Exchange/Return Policy

Uniqstree follows a Customer  Friendly policy to ensure your purchases are free of stress. We are always with you before and after your purchase.
 Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following Terms and Conditions.
                                                                    Return Eligibility
  • Timeframe: Return request to be raised within 7 days of receiving the order. Click here   to submit a request.
  • Condition: Returned Products must be unused, in original packaging with tags intact, Return is eligible in case you did not like the fabric, size issue or damaged or wrong items received.
  • Limit: Return is allowed only once per order. Once returned no exchange request will be allowed for the returned product.
  • Refund Mode: A store credit equivalent to the order value will be issued, in case you did not like the fabric, size issue or damaged or wrong items received. This store credit can be conveniently used to make purchase within 12 Months from the date of issue and may also be transferred or gifted to others. (350 INR/Item would be deducted from store credit as pickup charges)
  • Store credit is for single-use only. Any unused amount after redemption will not be carried forward or reissued. The same also cannot be exchanged for cash, transferred, or combined with another store credit.
  • Non-returnable Items: Includes Customized products (Length Alteration)  & clearance sale items.
  • If a return pickup facility is not available at the customer's location, the customer will be required to send the product to us using their local courier service on a pre-paid basis. Incase of self ship pickup charges of 350INR shall not be deducted from store credit refund.
  • International Orders: International Orders (Outsid India) are not eligible for Return as well as Refund

                                                                         Exchange Eligibility:
  • Timeframe: Exchange request to be raised within 7 days of receiving the order.Click here to submit a request.
  • Condition: Returned Products must be unused, in original packaging, with tags intact. Exchange is eligible in case you did not like the fabric, size issue or damaged or wrong items received.350INR/Item  shall  be deducted as reverse pickup/reshipping charges.
  • Limit: Exchange is allowed only once per order. Once exchanged no return request will be allowed for the exchanged product.
  • Payment: Customer has to Prepay the difference amount for higher-value exchanges
  • Non-exchangeable Items: Includes Customized products (Length Alteration) & clearance sale items
  • If an exchange pickup facility is not available at the customer's location, the customer will be required to send the product to us using their local courier service on a pre-paid basis.
  • For any unavoidable reason if exchange is not possible or available for the quality checked passed item , a store credit refund would be issued worth  the Product amount.
  • International Orders: International Orders (Outsid India) are not eligible for Exchange
                                                                  Refund Process:
  • Return Request: Store Credit Refund request will be allowed for damaged, defective, or wrong items received, didnt like the outfit ,size issues ,damaged or incorrect order sent.
  • Quality Defect/ Damaged Product: - Our quality is checked thoroughly before Shipping - however in an unfortunate event you find any “defect” or “damage” in our product, the same needs to informed to us within 24 hours of the delivery on contact@uniqstree.com or whstaspp us at +918595220085 . We will help exchange/return the product.
  •  Incorrect Order Sent: - Though multiple quality checks are run before shipping the product however due to some reason if still any incorrect order is sent out, kindly inform us within 24 hours of the delivery on contact@uniqstree.com or whstaspp us at +918595220085 .We take full responsibility of exchanging it with the original ordered product with expedited timelines.  
  • Conditions:Customers are required to provide an opening video of the package within 24 hours from delivery of the order , as proof on email ID contact@uniqstree.com or whatsapp us at +918595220085. Upon receiving the returned product, our team will conduct a thorough inspection to verify any damage or defects before approval.
  • Refund Timeline: Store credit refund Refunds will be processed within 48 hours of successful completion of quality checks at the warehouse in Delhi/NCR.
  • Deductions:Shipping charges will be deducted from the refund amount
  • Reverse pickup happens in 1-3 days and since loads of couriers must be combined the reverse transit may take up to 3-15 days. Some remote locations in Kashmir or the Northeast may even take up to 21 days to return the product. We would appreciate your patience and cooperation during this time


Cancellation Policy

Any cancellation requests will be accepted before the order is shipped. We intend to ship products post 24 hours of order receipt during the non-peak season. 

If unfortunately, you have to cancel an order, kindly do so within 24 hours from the time of placing the order. Please log in to your account & click on the “Request Cancellation “option against the order number you want to cancel or mail us at contact@uniqstree.com.

For Prepaid order if an  an order is Cancelled before we ship – we can Refund in the form of instant storecredit worth the order amount. 

Cancellation by Uniqstree


Uniqstree reserves the right at its sole discretion to refuse or cancel any order. Reasons that may lead to order cancellations are unavailable quantities, errors in product or pricing information,or problems identified by our credit or fraud avoidance department.

We may contact you if all or any portion of your order is cancelled or if additional information is required to accept the order. For prepaid orders the amount will be refunded in the form of store credit, worth the order amount with a validity of 1 Year from the date of issue

The customer agrees not to dispute the decision made by Uniqstree  and accept the decision regarding the cancellation.

Privacy Policy

  1. This privacy policy sets out how www.uniqstree.com uses and protects any information that you give www.uniqstree.com m when you use this website.
  2. www.uniqstree.com is committed to esuring that your privacy is protected.Should we ask you to provide certain information by which you can be identified when using this website,then you can be assured that it will only be used in accordance with this privace statement.
  3. www.uniqstree.com may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.
We may collect the following information

  1. Name and Date of birth
  2. Contact information including email address
  3. Demographic information such as postcode, preferences and interests
  4. Other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons

  1. Internal record keeping
  2. We may use the information to improve our products and services
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security Policy

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
  1. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site
  2. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences
  3. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system
  4. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us
  5. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information


You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@uniqstree.com
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible. We will promptly correct any information found to be incorrect.